Delivery

Do you deliver alcohol in Singapore?

Yes, we deliver islandwide in Singapore. In accordance with Singapore's Liquor Control Act, all deliveries require a recipient aged 18 years and above to be present upon delivery. Valid photo identification may be requested.

What are your delivery options?

We offer three delivery services:

• Standard / Specified Date Delivery: Delivered between 12.00am and 6.00pm, Monday to Friday, within 2 working days from receipt of order and full payment.

• Premium Next Day Delivery: Next working day delivery (Monday to Friday, excluding Public Holidays) for orders placed and fully paid by 3.00pm the previous day. Charged at $30 per delivery address.

• Click & Collect: Free collection from any of our outlets or warehouse. Items are ready within 2–3 working days.

What are the delivery cut-off times?

Standard Delivery:

• Monday before 12pm → Tuesday

• Monday after 12pm → Wednesday

• Tuesday before 12pm → Wednesday

• Tuesday after 12pm → Thursday

• Wednesday before 12pm → Thursday

• Wednesday after 12pm → Friday

• Thursday before 12pm → Friday

• Thursday after 12pm → Monday

• Friday before 12pm → Monday

• Friday after 12pm, Saturday & Sunday → Tuesday

Premium Next Day Delivery:

• Monday before 3pm → Tuesday

• Tuesday before 3pm → Wednesday

• Wednesday before 3pm → Thursday

• Thursday before 3pm → Friday

• Friday before 3pm → Monday

• Saturday & Sunday → Tuesday

How much does delivery cost?

Standard delivery is free for orders of $200 or more per delivery address. For orders below $200, a delivery charge of $20 applies.

During festive seasons (Chinese New Year and Christmas), the free delivery minimum is increased to $400.

Premium Next Day Delivery is charged at $30 per delivery address, regardless of order value.

What happens if I'm not home for my delivery?

A recipient aged 18 or above must be present to accept the delivery. If no one is available or incorrect address information was provided, a re-delivery charge may apply.

Can I collect my order in-store?

Yes. Select your preferred collection point at checkout. Your order will be ready within 2–3 working days. Please bring a valid photo ID for verification. Uncollected orders are held for 14 days before being returned to our headquarters at 120 Lower Delta Road, Cendex Centre #16-01, Singapore 169208.

Age Verification

Is there an age requirement to purchase from 1855 The Bottle Shop?

Yes. You must be 18 years of age or older to purchase alcohol from us, in compliance with Singapore law. By placing an order, you confirm that you and the intended recipient are aged 18 or above. We reserve the right to request valid photo identification upon delivery or collection and to refuse service if this cannot be verified.

Returns & Exchanges

What is your returns policy?

If your order arrives damaged, broken, or incorrect, please contact us in writing within 7 days of receiving your delivery. We will arrange collection and cover the cost of return. Email us at crm@1855thebottleshop.com.

What if my wine is corked or faulty?

If a product is confirmed to be corked or faulty, we will offer an exchange for the same product at your chosen outlet. Please note that goods stored inappropriately or kept beyond their optimal drinking window may not be eligible for exchange.

Can I return a gift?

We do not accept returned gifts.

Corporate & Gift Services

Do you offer corporate gifting or bulk orders?

Yes. We offer curated gift sets and bespoke corporate gifting arrangements. Please contact us directly for wholesale pricing and bulk order enquiries.

How is my order packaged?

All orders are packed carefully and presented in a gift bag or box, making them suitable for gifting straight out of the box — no additional wrapping needed.

Products & Storage

How should I store my wine?

Wine should be stored at 12–16°C, away from direct light, heat, and vibration, ideally on its side to keep the cork moist. Spirits are more robust but should also be kept away from direct sunlight and extreme temperatures.

Contact Us

How can I get in touch?

For returns, product enquiries, or any other questions, please email us at crm@1855thebottleshop.com. We aim to respond within 1–2 business days.